Privacy Policy

The TransitGraphics Bus Model Shop is secured by RapidSSL certificate providing 128 bit encryption. You can purchase on-line with the knowledge your information is safe and secure. For added security, all transaction is logged and your unique IP address is captured. TransitGraphics is committed to the prevention and investigation of on-line credit card fraud. TransitGraphics privacy policy covers the collection and use of personal information that may be collected by TransitGraphics when you interact with us, such as when you visit our website, when you purchase products and services, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used & for what purposes, to whom we disclose the information, and how we safeguard your personal information.

TransitGraphics is the sole owner of the information collected on this site and will not sell, share, or rent information to others.

Your privacy is a priority and we go to great lengths to protect it.

Why we collect personal information?

To deliver a superior level of customer service in two ways. Firstly, it enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest announcements, updates, special offers, and events that you might like to hear about.

Secondly, for statistical purposes we collect information on website activity like the number of users who visit the website, the date and time of the visit, the number of pages viewed, visitor country of origin, the type of web browser used to access the site and the address of the referral website. This information does not identify an individual but provides us with statistics that is used to analyse and improve your experience on our website.

What information do we collect?

There are a number of situations in which your personal information may help us give you better service. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information relating to a support or service issue. We may collect information from time to time for market research purposes - such as your occupation and where you use your computer - to gain a better understanding of our customers and thus provide more valuable service. We also collect information regarding customer activities on our websites. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites and Internet services are of most interest to you.

The TransitGraphics Bus Model Shop allows you to create a user ID based on your personal information. This convenient service saves you time and allows for easier use of our services. Here's how it works: You create a personal profile - providing your name, phone number, email address, and your mailing address. The next time you login to the TransitGraphics Bus Model Shop all you need to do is enter your email address and password; the system looks up the information it needs to assist you. In addition, if you update the information associated with your user ID it will be available for all your transactions the TransitGraphics Bus Model Shop.

Who has access to your information

TransitGraphics takes your privacy very seriously. Be assured that TransitGraphics does not sell or rent your contact information to other marketers. There will be times when it may be advantageous for TransitGraphics to make certain personal information about you available to companies that TransitGraphics has a strategic relationship with or who perform work for TransitGraphics to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, or provide customer service. These companies are obligated to protect your personal information in accordance with TransitGraphics policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the TransitGraphics Bus Model Shop.

At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

How we protect your personal information

TransitGraphics takes precautions - including administrative, technical, and physical measures - to safeguard your personal information against loss, theft, and misuse, as well as unauthorised access, disclosure, alteration, and destruction.

TransitGraphics uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the TransitGraphics Bus Model Shop you must use the latest versions of SSL-enabled browser such as Safari, Netscape Navigator, Firefox or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.

Integrity of your personal information

TransitGraphics has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by checking your user profile. You can request a copy of your personal information and your interactions with our sales and support agents by contacting us.

What you should know about privacy on the Internet

Ultimately, you, as an individual, are solely responsible for maintaining the secrecy of your username and passwords and other account information and for the security of and access to your own computer. Always close your browser once you have finished your session. This denies others access to your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or an Internet cafe.

Personal information voluntarily disclosed over the Internet can be collected and used by others. If you post personal information in publicly accessible online fora, you may be spammed and/or receive unsolicited messages from other parties. Please be careful and responsible whenever you are using the Internet.

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